State Farm® Insurance Agent Frank Cooper
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Deverne Staples
December 6, 2024
"Excellent service! Very informative. Pleasant experience"
"Thank you for taking the time to leave 5 stars Deverne! - Frank"
Jim McKelly
December 4, 2024
"Very grateful for Mia Tribitt's patience and professionalism in getting our homeowner's insurance for our new Hyde Park co-op apartment in order. Swift, friendly, and attentive throughout the process! She's a winner."
Leanne Muller-Wharton
December 4, 2024
"St. Farm Account Manager Mia, was very professional, knowledgeable and helpful. I highly recommend for your insurance needs to do business with Frank Cooper's office and ask for Mia if Frank is not available."
Kenya Jackson
November 18, 2024
"Outstanding customer service! Nesha was superb. It is very rare to find the type of Service professionalism, courteousness, and knowledge in one place. I was very fortunate to work with this office during my Google search for Car Insurance. I am very pleased. I recommend this office."
Adam Hummell (arock)
September 26, 2024
"Mr. Cooper has done an outstanding job with putting our finances into perspective, by not only managing our current status, but preparing us for our future goals. With Mr. Coopers expert financial intelligence and experience, we are now equipped with the tools to move forward confidently with life, business and family. Highly recommended and life changing."
"Adam, I am grateful for your feedback! Thank you for sharing!"
Annette Cooper
September 20, 2024
"Very personable and accommodating to meet my insurance needs."
"Thanks Annette! You’ve made us smile today!"
Josh Mosley
September 19, 2024
"Frank is as attentive and knowledgeable an agent as you’ll find. Great service!"
"Josh, it means a lot to see your great feedback! I love what I do and am glad my team’s work is so well received! Thank you!"
Julius Kerschinske
September 19, 2024
"Super helpful. Explained everything to me, and it was a great deal."
"It makes our day to know your experience with us is remarkable! Thank you for the 5 stars!"
Michael Klos
September 19, 2024
"I recently had the pleasure of working with Frank while looking for insurance coverage, and I couldn't be more satisfied with the experience. From the very first interaction, Frank was incredibly professional and approachable. He took the time to understand my specific needs and explained the different coverage options in a way that was clear and easy to understand. I never felt rushed or pressured, which is often my concern when dealing with insurance agents. What really stood out was his attention to detail. He helped me identify gaps in my previous coverage and offered tailored solutions that fit both my budget and my lifestyle. I appreciated his willingness to answer all my questions, no matter how small. The entire process was smooth and efficient."
"Michael, I am sincerely pleased knowing we provided you with a great experience! Thank you for your great review!"
Bregitte Braddock
September 19, 2024
"Excellent customer service, competitive rates, they takes full advantage of bundling discounts, great experience working with Frank Cooper and his awesome team! Strongly recommend"
"Bregitte, we do so enjoy the opportunity to serve! Thank you for allowing us to do so!"
Darrell Musselwhite
September 19, 2024
"The staff is very professional and the management team goes above and beyond to assist every customers needs."
"Thank you kind sir! It’s been a pleasure connecting with you over the years! Thank you for the 5 stars!"
Audrey Robinson
September 18, 2024
"Frank and his team ALWAYS provide excellent customer service. Thank you for everything you do."
"Audrey, we love what we do and your great feedback tells us we are making a positive difference - THANK YOU!"
Steve Chappell
September 12, 2024
"The Frank Cooper State Farm Agency is outstanding. Account Manager Mia Tribitt recently gave me a quote for auto insurance, which I will be finalizing this week. Mia is extremely professional, friendly, knowledgeable, and quick to respond. In the past, it was also always a pleasure to speak with Frank Cooper or members of his staff. I have been a State Farm customer for many years in various states due to the confidence I have in their competitive insurance products and unparalleled customer support. Thank you, Mia, for your expertise, advice, and great service!"
"Steve, you made our day! I’m so glad to hear of your great connection with Mia! We enjoy having her on our team!"
Patricia Lyles
August 8, 2024
"Frank and team help with my claim in a timely and professional manner. I've been with this office for a long time and never had a problem or concern. Franks always trying to find ways to save me money which I really appreciate. I'm looking for many more years of great professional service from Franks team."
"Thank you Patricia! We’re glad to serve and enjoy working with you!"
Frank Wilson
August 6, 2024
"I called this State Farm location by chance because this month I was switching insurance agencies cause American Family insurance was doing me bogus for the last year or two! Mia the young lady at the agency (with no pressure) I mite add, greatly helped me in my decision making with her kindness and sincerity to help give me the best offer I could afford and saved me a good deal of $$$ (AFI…kick rocks)! I will tell people to call this location and ask for Mia if possible!👍🏾"
"Frank, we are thrilled our team was able to assist you and I am glad to hear you had a great experience with Mia. We love stories like yours! Thank you for the 5-star review. "
Eric Schneider
August 1, 2024
"Marina, on Frank’s team is super. Amazing support and excellent follow through."
"Truly appreciate your review, Eric. I have an amazing team and we strive to provide the best service possible. So happy to hear you had a great experience with Marina. "
Angela
July 31, 2024
"Fantastic agency to work with. Very responsive. Good rates too."
"Thank you for the kind words, Angela! "
Jessica Buck
July 26, 2024
"Frank and team (Marina) help me tremendously! Marina is so helpful with answering all of my questions and providing me with ultimate level of care and kindness. I have both renters and car insurance through Frank Cooper State Farm and have been a long time customer. They are quick to update my policies and send proof of polices when I request it. This is who you should choose for your insurance needs :)"
"We truly appreciate the feedback and I am glad to hear my team is providing great service. Thank you for being a valued customer! "
Martha West
July 5, 2024
"Frank is the an amazing agent. He will go the extra mile and makes you feel like you are part of his family."
"Thank you, Martha, our team strives on providing the best service possible. We appreciate your business! "
TPQ Studio
July 2, 2024
"Marina’s attention to detail, care, and responsiveness (both via email and phone) remain unparalleled in the insurance industry. We feel grateful to be her client!"
"Thank you for such a kind review! Our team appreciates the opportunity to serve!"
Tranica Price
June 28, 2024
"Marina was awesome!! She helped me get all my insurances in order!!! Very patient, informative and kind!!! I appreciate you and all of your help!!!"
"Thank you Tranica! I enjoy working with such a great team!"
Renina Morris
June 19, 2024
"Marina is always amazing and very helpful."
"Thank you Renina! We appreciate your great feedback!"
Shawntequa
June 10, 2024
"marina was helpful & knowledgable. she answered all of my questions & had very good energy while talking on the phone to her!"
"Shawntequa, very kind of you to leave such a stellar review of Marina. We thank you for being a valued customer and for the kind words! "
James Compton
June 3, 2024
"Mia is the best ! I was having trouble setting up my drive safe and save device and she came to my car and helped me every step of the way ! 10/10 service !"
"We are so glad you had an excellent experience with Mia. Our team truly thrives on providing the best service possible. "
bro jackson
May 31, 2024
"Marina was super helpful in assisting with policies and insurance explanation. Courteous, caring, and thorough customer service. Would highly recommend to friends and family."
"Thank you for the 5-star review! Our team truly enjoys what they do, and we hope it shows. "