State Farm® Insurance Agent Frank Cooper

"When calling this office with a question or concern, the knowledge and care they offer is beyond expectations. We have been with State Farm for over 40 years. Our commitment is answered with their commitment for the best customer service."

"Super helpful in updating our condo policy and adding insurance for our car!"

"Excellent service. Outstanding customer service"

"I have never laughed so hard and conversed like old friends catching up, like I did with this rep that I have never even met nor spoken to before today. What a treat is was to share relatable stories of past present/future. To express gratitude for blessings realized and yet to come. She was such a refreshing start to my afternoon. I absolutely give her 5 stars. She is the blueprint to bringing back great customer service. Kudos to State Farm for having such an awesome Rep on your team!"

"I cannot say enough good things about this specific State Farm office. The entire experience has been exceptional, and I want to give a huge shoutout to Candace, DeAnna, and Nesha. They are truly wonderful. They are incredibly kind, patient, and generous with their time, and they take real care to explain policy options and differences in clear, simple, easy-to-understand language. Insurance can feel overwhelming and sales-driven, but I never felt pressured. Instead, I felt genuinely supported and confident that they were focused on what was best for me. A very special thank-you goes to Nesha, who helped me with both my renters and homeowners insurance. She went above and beyond by walking me through complicated documents, helping me understand what was happening on the bank’s end, and explaining what’s normal throughout the process. She even followed up with me a month later like she said she would, checking in without ever being overbearing, which I truly appreciated. Candace and DeAnna were amazing in helping me switch my car insurance from GEICO. They found me excellent coverage at a price that literally cut my auto insurance in half, all while being thoughtful, patient, and incredibly easy to work with. As an office overall, they are extremely responsive. I have never had to wait long, calls are answered quickly, and they are always available when I need them. Being able to communicate by text has also been a huge plus, making it easy to ask questions, provide updates, or get things done efficiently, with phone calls when needed. If you are looking for State Farm agents who are knowledgeable, honest, responsive, and truly have your back, I highly recommend asking for Candace, DeAnna, and Nesha!"

"She was very responsive to my needs, and found a policy I could afford, so I went to State Farm instead of Geico to insure my cooperative apartment. Her positive attitude was appreciated."

"Frank's Statefarm is the most knowledgable office around."

"Customer service and responsive is always top notch!"

"Been with Frank Cooper State Farm for over 20 years. I love their service"

"Nesha was prompt, friendly, and professional"

"Very helpful"

"I spoke on the phone with Nesha i believe her name was and she was amazing and she deserves a raise :)"

"Very cooperative, understanding and friendly."

"Nesha Gilbert was great to work with and communicated well during the process to get me setup with State Farm. After sending me a quote via email, she followed up diligently to make sure I had everything I needed and walked me through getting setup."

"Nesha helped my fiancee and I get started with insurance for our new apartment. She is simply the best! Seriously!"

"I really appreciated the time Candace took to look into my situation with my auto policy. She presented and explored options with me that helped me make an informed and the best decision."

"Neisha was incredible. Great service. Very professional. Returned calls promptly. She resolved my issues. Fantastic person"

"Nesha was very helpful I really appreciate talking to her"

"I am super excited to be working with Frank and his team for the last five years Very responsive , knowledgeable and pleasure to work with. AAA service!"

"Nesha was super helpful and super nice."

"Nesha was so helpful in making sure I understood everything that would be going into my policy, and the set up of info after. She was very knowledgeable and easy to talk to. It was a great experience."

"I have had a wonderful experience with this agency. The office staff is consistently friendly and go above and beyond to be helpful. I most recently worked with Candace, but all of the agents have been great!"

"I have been a client of Frank Cooper State Farm’s office for over 2 decades now. I’ve always had a pleasant experience. His agents are friendly, helpful, & prompt! Truly appreciate their excellent customer service in a time where it’s truly difficult to find basic customer service."

"Nesha was phenomenal! She helped us transfer each aspect of our insurance coverage in record time with ease. We were grateful to experience such an efficient, effective, and pleasant process."

"Candace was incredibly warm, responsive, and helped my roommates and I get the best coverage possible."