State Farm® Insurance Agent Frank Cooper

"I just wanted to acknowledge the excellent customer service that I have received from Misha on numerous phone calls. She is always patient and kind. Her professionalism and expertise is a bonus to your office."

"Great job good attitude and very experienced a job"

"Very knowledgeable with my concerns and helped me understand what I was getting. Top notch customer service agent. 5 stars is not enough."

"Excellent Service and Genuine Care! I had an outstanding experience with Candace. From the start, she took the time to thoroughly understand my needs and provided clear, detailed explanations of my options. She was patient, responsive, and went above and beyond to ensure I had the right coverage. What stood out the most was her genuine care and dedication. Candace didn’t rush the process and made sure I felt confident in my decisions. Whether it was answering my questions promptly or guiding me through a claim with ease, her service was truly exceptional. I highly recommend State Farm insurance to anyone looking for a trustworthy and customer-focused insurance provider. The State Farm team truly put their clients first!"

"I have been a customer for almost 20 years and I am very satisfied with the service I get. Everybody is always so patient and helpful. They take the time to explain things and to make sure I get the best products to fit my needs."

"Thorough, nice, and friendly. Good people. I would highly recommend. Thank you for everything"

"Nesha is amazing. My wife and I had questions about our home policy and what we could to save money with the rising cost of insurance. Nesha stepped in and explained in detail how we were missing out by not bundling our auto policy with the home policy. She explained our current auto policy (from the competition)and how she could get us better rates. Her follow up was timely but not overbearing and such a pleasing personality. I'm glad we had the opportunity to work with Nesha and I'll definitely recommend to everyone"

"Easy to talk with and took good care of my account"

"Was the easiest enrollment process I've ever experienced!! Thanks Nesha Gilbert!!"

"Called to transfer a policy out of state. Someone answered the phone quickly and was knowledgeable and able to help get everything settled the same day. One of the best interactions with an insurance agent’s office I’ve had. Updating because this has been the most helpful insurance agent office ever. Nisha was able to help me get my complicated situation figured out"

"Warm, welcoming, knowledgeable and helpful!!"

"Nesha was so amazing and extremely helpful with getting the home insurance information over to my loan officer for my new home. OUTSTANDING JOB Nesha, you are the best"

"Assistance and customer service at Frank Cooper - State Farm has always been prompt, helpful, and friendly. I have never had to file a claim, but I appreciate the great customer service so far. I recently worked with Nesha, who was wonderful. Thank you!"

"My State Farm team is the best.Thank you so much.I have been with you guys for a long time.And you are the best we are family.Thank you so much."

"Great friendly staff, would highly recommend. Even though I found a cheaper policy, I would have kept Frank Copper if I didn't have any issue with one of State Farms Claim adjusters... love the office, dislike the adjuster."

"They really came through for me in a pinch going through all the paperwork and finding a Legal clause that would help me with my policies"

"I find everyone that I Talk to to be kind patient and professional."

"I have been with Frank & his team for 30 years! He's attentive, trustworthy & a truly kind person. Tough to beat, his staff knows you by name & takes time to answer all your questions & concerns ."

"Excellent customer service from a knowledgeable team."

"Ive been with Frank Coopers office for more then 10yrs an its nice that they know you by your phone number when you call in. I really loved Chandice she was the nicest person ever."

"Nesha was absolutely wonderful to work with. As a first time homebuyer, Nesha made this process easy and extremely memorable as she helped answer all of my questions and concerns without hesitation. Nesha was extremely thoughtful and attentive to my needs and ensured that I was setup for success once we were settled. I would recommend Nesha to anyone who is in the process of choosing the insurance that’s best for them. Thank you Nesha and the State Farm team!!"

"Excellent service! Very informative. Pleasant experience"

"Very grateful for Mia Tribitt's patience and professionalism in getting our homeowner's insurance for our new Hyde Park co-op apartment in order. Swift, friendly, and attentive throughout the process! She's a winner."

"St. Farm Account Manager Mia, was very professional, knowledgeable and helpful. I highly recommend for your insurance needs to do business with Frank Cooper's office and ask for Mia if Frank is not available."

"Outstanding customer service! Nesha was superb. It is very rare to find the type of Service professionalism, courteousness, and knowledge in one place. I was very fortunate to work with this office during my Google search for Car Insurance. I am very pleased. I recommend this office."